R&R Billing Solutions Return/Refund Policy

We understand that there may be circumstances where you might need to request a refund. Please read the information below to see if you qualify.

Products must be submitted for a return within 30 days from the purchase or shipment date to be eligible for a refund. They must also be unopened and in resellable condition. Returned products are subject to a $5 restocking fee per item. Shipping charges are non-refundable. Refund requests may be submitted in writing or verbally to R&R Billing Solutions.

Product-specific Return Policies

Refunds will not be issued for AAPC Membership, and AAPC exams.

Due to immediate electronic access, refunds or extension will not be issued for Online Practice Exams.

Work Experience Training Program purchased separately may be canceled for a full refund 7 days after the date of purchase. Thereafter each in-person class session completed will be subject to a $200 cancellation fee. No refunds are issued after 30 days of purchase.

Online courses, Hybrid Courses, and the Complete Medical Billing Training package may be canceled for a full refund within three days after the date of purchase, provided that the student has not accessed the online course, and course materials and books are returned unopened and in good condition. After three business days, course cancellations are subject to a $50 cancellation fee per course, in addition to any fees for course materials/books that are not returned, or are returned opened or used. Refunds will not be issued for any course that has been accessed, viewed, or partially completed, and no refund is available for any course after 30 days from the purchase date. Course refund requests must be submitted in writing to R&R Billing Solutions for review and consideration. No refunds will be issued for course extensions. All Medical Billing Courses are for individual use only and are non-transferable. Refund requests must be submitted in writing to info@rrbsolutons.com for approval.

Returning an individual book that was purchased in a bundled package will invalidate the bundled discount. All the books in the bundle will revert to their regular prices and the remaining cost of the unreturned books will be subtracted from the refund.